Network

Service status

This page is updated by our operations team during incidents, following our Network Outage Communications Policy. If your service is down and no incident is shown here, check power and equipment at your premises first, then contact us: 08 9516 0603 or enquiries@digitalsoulaustralia.com.au.

Current incidents

No current incidents. All networks are operating normally.

How and when we communicate during outages is set out in our Network Outage Communications Policy. To complain about a loss of service during an outage, see our Complaints Policy.