Legal

Agreements and plan documents

The agreements and policies that apply when you take a service from us, with the plain language summary for each plan. Our nbn services and our DSA Fixed Wireless services run on different networks under different agreements, so each has its own set.

Fear Enterprises Pty Ltd trading as Digital Soul Australia · ABN 91 635 762 711

nbn services

• nbn Standard Form of Agreement
• nbn Key Facts SheetOne page on speeds, copper lines, power failure and alarms.
• Critical Information Summaries for nbn plans

DSA Fixed Wireless services

• DSA Fixed Wireless Standard Form of Agreement
• Critical Information Summaries for DSA Fixed Wireless plans

Policies for every service

• Privacy Policy
• Terms of Use
• Acceptable Use Policy
• Complaints
• Financial Hardship
• Domestic, Family and Sexual Violence Statement
• Network Outage Communications Policy

If something here is not clear, email enquiries@digitalsoulaustralia.com.au or use our contact form.